Frequently Asked Questions
Do you offer free delivery?
Yes — every order within the United Kingdom ships free, no minimum spend and no small print.
How long does delivery take?
Your order is usually processed within 1–2 days, with delivery taking a further 2–4 working days.
Can I return or exchange my order?
Yes — you have 30 days to return or exchange your order, no reason needed.
Can I track my order once it has shipped?
Once your order is placed, you can follow its progress on our Order Tracking page.
What payment methods do you accept?
We accept Shop Pay, Visa, Mastercard, American Express, Maestro, Apple Pay, Google Pay. — all processed securely.
How can I get in touch with your team?
Email us anytime at info@luyora.com, or reach out through our contact page.