Terms of service

body { font-family: Arial, sans-serif; line-height: 1.6; max-width: 900px; margin: 0 auto; padding: 20px; }

TERMS OF SERVICE

This website is managed by LON E-commerce, a company based in the United Kingdom. Throughout the Luyora site (the "Site"), the terms "we," "us," and "our" refer to LON E-commerce.

Luyora is operated by HERO E-commerce, a company based in the United Kingdom.

Company number: 12903248

DUNS: 231115967

VAT: GB 241 2933 65

Address:
88 Clivey, Dilton Marsh
BA13 4BA Westbury
Wiltshire, United Kingdom

Email: info@luyora.com

HERO E-commerce offers this website, including all information, tools, and services available on this site, to you, the user, subject to your acceptance of all terms, conditions, policies, and notices stated herein.

By visiting our Site and/or purchasing something from us, you access our "Service" and agree to be bound by the following terms and conditions ("Terms of Service," "Terms"), including additional terms and conditions and policies referenced here and/or available via hyperlink. These Terms of Service apply to all Site users, including without limitation users who are browsers, suppliers, customers, merchants, and/or content contributors.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the Site, you agree to be bound by these Terms of Service. If you do not agree to all terms and conditions of this agreement, you cannot access the website or use any Service. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools added to the current store will also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, modify, or replace any part of these Terms of Service by posting updates and/or changes on our website. It is your responsibility to periodically check this page for any changes. Your continued use of the website or access to it after posting any changes constitutes acceptance of such changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and Services to you.

SECTION 1 - TERMS OF ONLINE STORE

By accepting these Terms of Service, you declare that you are at least the legal age in your country of residence, or that you are of legal age in your country of residence and have given us your consent to allow any of your minor dependents to use this Site.

You may not use our products for illegal or unauthorized purposes, nor, in the use of the Service, violate laws in your jurisdiction (including, but not limited to, copyright laws).

You must not transmit worms, viruses, or code of a destructive nature.

A violation or breach of any of the Terms will result in immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse Service to anyone for any reason and at any time.

You understand that your content (excluding credit card data) may be transferred unencrypted and may involve (a) transmissions over different networks; and (b) modifications to comply with and adapt to the technical requirements of networks or connection devices.

Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service, the use of the Service, access to the Service, or any contact on the website through which the Service is provided, without explicit written authorization from us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We are not responsible if information available on this Site is not accurate, complete, or current. The material on this Site is provided solely for general informational purposes and should not be considered or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more current sources of information. Any reliance on the material on this Site is at your risk.

This Site may contain some historical information. Historical information, by its nature, is not current and is provided for reference purposes only. We reserve the right to modify the contents of this Site at any time, but we have no obligation to update any information on our Site. You agree that it is your responsibility to monitor any changes to our Site.

SECTION 4 - MODIFICATIONS TO SERVICE AND PRICING

The prices of our products are subject to change without notice. We reserve the right to modify or discontinue the Service (or any part or content thereof) at any time and without notice.

We will not be responsible to you or third parties for any modification, price change, suspension, or interruption of the Service.

SECTION 5 - PRODUCTS

Some products may be available exclusively online through the website. These products may have limited quantities and are subject to return or replacement only in accordance with our Return and Refund Policy.

We have made every effort to represent as accurately as possible the colors and images of our products that appear in the store. However, we cannot guarantee that any color display on your computer screen is accurate.

We reserve the right to limit the quantities of any product or Service we offer. All product descriptions and related prices are subject to modification at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or Service available on this Site is void where prohibited.

SECTION 6 - BILLING ACCURACY AND ACCOUNT INFORMATION

We reserve the right to refuse any order placed with us. At our sole discretion, we may limit or cancel quantities purchased per person, per household, or per order.

These restrictions may include orders made from the same customer account, with the same credit card, and/or orders using the same billing and/or shipping address. If we make a change or cancel an order, we may attempt to inform you by contacting the email and/or billing address or phone number provided at the time of order. We reserve the right to limit or prohibit orders that, at our sole discretion, appear to be placed by resellers, distributors, or wholesalers.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including email address and credit card numbers with their expiration dates, so we can complete your transactions and contact you if necessary.

For more details, please refer to our Return and Refund Policy.

SECTION 7 - OPTIONAL TOOLS

We may provide you access to third-party tools over which we exercise no control, monitoring, or intervention.

You acknowledge and agree that we provide access to such tools "as is" and "as available" without warranties, representations, or conditions of any kind and without any endorsement. We will have no liability arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the Site is entirely at your risk and discretion, and you should ensure that you know and approve the terms under which such tools are provided by the respective third-party providers.

In the future, we may also offer new Services and/or features through the website (including the release of new tools and resources). Such new features and/or Services will also be subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS

Some content, products, and Services available through our Service may include third-party materials.

Third-party links on this Site may redirect you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and do not guarantee, nor will we have any liability for third-party materials or websites, nor for other third-party materials, products, or Services.

We are not responsible for any damages or harm related to the purchase or use of goods, Services, resources, content, or any other transaction conducted in relation to third-party websites.

Please carefully review the policies and practices of third parties and ensure you understand them before engaging in any transaction. Complaints, requests, concerns, or questions regarding third-party products should be directed directly to the third party involved.

SECTION 9 - COMMENTS, FEEDBACK, AND OTHER USER CONTENT

If, at our request, you send us certain specific submissions (such as contest participation) or, without our request, you send us creative ideas, suggestions, proposals, plans, or other materials, either online, via email, by mail, or otherwise (collectively, "Comments"), you agree that we may, at any time and without restriction, modify, copy, publish, distribute, translate, and use your Comments in any medium. We have no obligation to (1) keep Comments confidential; (2) pay compensation for Comments; or (3) respond to any Comments.

We may, but have no obligation to, monitor, edit, or remove content that, at our sole discretion, we consider unlawful, offensive, threatening, defamatory, obscene, or otherwise objectionable or that violates the intellectual property of third parties or these Terms of Service.

You agree that your Comments do not violate any third-party rights, including copyrights, trademarks, privacy, personality, or other personal or property rights. You also agree that your Comments do not contain defamatory, unlawful, offensive, or obscene material, or computer viruses or other malware that could in any way compromise the operation of the Service or any related website. You may not use a false email address, impersonate anyone else, or deceive us or third parties about the origin of any Comments. You are solely responsible for any Comments you make and their accuracy. We assume no responsibility for Comments posted by you or third parties.

SECTION 10 - PERSONAL INFORMATION

The submission of your personal information through the store is governed by our Privacy Policy.

SECTION 11 - ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, our Site or Service may contain information with typographical errors, inaccuracies, or omissions related to product descriptions, prices, promotions, offers, shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions and to modify or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without notice (even after you have submitted your order).

We have no obligation to update, modify, or clarify information in the Service or on any related website, including without limitation prices, except as required by law. No specific update date or update applied in the Service or on any related website should be interpreted as indicating that all information in the Service or on any related website has been modified or updated.

SECTION 12 - PROHIBITED USES

In addition to other prohibitions established in the Terms of Service, you are prohibited from using the Site or its content: (a) for any unlawful purpose; (b) to solicit others to perform unlawful acts or participate in them; (c) to violate any local, state, national, or international regulation, rule, law, or ordinance; (d) to violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, nationality, or disability; (f) to provide false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that could in any way compromise the functionality or operation of the Service or any related website, other websites, or the Internet; (h) to collect or monitor personal information of others; (i) to send spam, phishing, pharming, pretexting, spidering, crawling, or scraping; (j) for obscene or immoral purposes; or (k) to interfere with or bypass security features of the Service or any related website, other websites, or the Internet. We reserve the right to discontinue use of the Service or any related website in case of violation of any prohibited uses.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent, or warrant that the use of our Service will be uninterrupted, timely, secure, or error-free.

We do not guarantee that the results that may be obtained from the use of the Service will be accurate or reliable.

You agree that we may, from time to time, remove the Service for indefinite periods or cancel it at any time, without notice.

You expressly agree that the use of the Service, or the inability to use it, is entirely at your risk. The Service and all products and Services delivered through the Service are (except as expressly stated by us) provided "as is" and "as available" for your use, without any representation, warranty, or condition of any kind, express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no event shall our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or damage of any kind, direct, indirect, incidental, punitive, special, or consequential, of any type, including without limitation loss of profits, loss of revenue, loss of savings, loss of data, replacement costs, or similar damages, based on contract, tort (including negligence), strict liability, or otherwise, arising from the use of the Service or any product purchased through the Service, or for any other claim related to the use of the Service or any product, including without limitation any errors or omissions in any content, or any loss or damage of any kind suffered as a result of the use of the Service or any content (or product) posted, transmitted, or made available through the Service, even if advised of their possibility.

SECTION 14 - INDEMNIFICATION

You agree to indemnify, defend, and hold harmless us and our parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand, including reasonable attorney fees, raised by third parties because of or arising from your breach of these Terms of Service or documents that incorporate them by reference, or your violation of any law or the rights of third parties.

SECTION 15 - SEVERABILITY CLAUSE

In the event that any provision of these Terms of Service is found to be illegal, void, or unenforceable, that provision will nevertheless be enforceable to the maximum extent permitted by applicable law and the unenforceable part will be considered separate from these Terms of Service; such determination will not prejudice the validity and enforceability of all remaining provisions.

SECTION 16 - TERMINATION

The obligations and responsibilities of the parties incurred before the date of termination shall survive the termination of this agreement for all purposes.

These Terms of Service will remain in effect until their termination by you or us. You can terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services or by ceasing to use our Site.

If, at our sole discretion, you fail to comply or we suspect that you have violated any term or provision of these Terms of Service, we may also terminate this agreement at any time without notice and you will remain responsible for all amounts due through the date of termination; furthermore, we may deny you access to our Services (or any part thereof).

SECTION 17 - ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms of Service does not constitute a waiver of that right or provision.

These Terms of Service and any policy or operating regulation published by us on this Site or in connection with the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or concurrent agreement, communication, and proposal, whether oral or written, between you and us (including but not limited to any prior version of the Terms of Service).

Any ambiguity in the interpretation of these Terms of Service should not be interpreted against the party that drafted them.

SECTION 18 - GOVERNING LAW

These Terms of Service and any separate agreement through which we provide Services to you shall be governed by and interpreted in accordance with the laws of the United Kingdom.

SECTION 19 - MODIFICATIONS TO THE TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, modify, or replace any part of these Terms of Service by posting updates and changes on our website. It is your responsibility to periodically check our website for any changes. Your continued use of or access to our website or Service after posting any modifications to the Terms of Service constitutes acceptance of such modifications.

Business Information